Terms and Conditions
Welcome to Your Gojiberry Baby Carriers. By using our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully before making any purchase.
1. General
1.1 These Terms and Conditions govern your use of Gojiberry website and your purchase of our baby carrier products.
1.2 By accessing or using our website and services, you agree to these Terms and Conditions in full.
1.3 We reserve the right to update or change these terms at any time without prior notice. The most recent version will always be available on our website.
2. Product Information
2.1 We aim to provide accurate descriptions of our products. However, we do not guarantee that the product descriptions, images, or other content are free from errors, complete, or current. Any reliance on the material presented is at your own risk.
2.2 We reserve the right to modify or discontinue products without prior notice.
3. Product Use and Safety
3.1 Baby Carrier Usage:
- The baby carriers are designed for carrying babies within specific weight and age limits, which will be indicated in the product documentation. You must follow the instructions for safe use, including proper fitting and securing of the carrier.
- Always supervise your baby while using the baby carrier and ensure that their airway is clear, head and neck are supported, and they are in an ergonomically correct position.
3.2 Health and Safety: - Users should consult their healthcare provider before using the baby carrier, especially if there are any concerns about the baby’s physical development or the user’s physical ability to carry a child.
- We are not responsible for any injury, harm, or damages resulting from improper use of the baby carrier or failure to follow product instructions.
3.3 Warning: - It is essential that the baby is positioned correctly at all times, ensuring that their head is visible, close enough to kiss, and their legs are in the proper "M" shape to support healthy hip development.
4. Payments and Pricing
4.1 Pricing:
- All prices listed on our website are in US dollars and are subject to change without notice. The price you pay is the one displayed at the time of your order.
4.2 Payments: - We accept the following payment methods: credit cards, PayPal, shop pay, venmo, google pay. All payments must be made in full at the time of purchase.
4.3 Taxes: - Prices do not include any applicable taxes. Sales tax or other applicable taxes will be calculated at checkout based on your shipping address.
5. Shipping and Delivery
5.1 We offer free standard shipping on all orders within the USA. Please refer to our Shipping and Returns Policy for detailed information on shipping times, methods, and tracking.
5.2 Shipping times are estimates and may vary due to unforeseen circumstances. We are not responsible for delays caused by shipping carriers or customs processes.
5.3 If your package is lost or damaged in transit, please contact us at Hello@gojiberry.us so we can assist you with the issue.
6. Returns and Exchanges
6.1 We offer free returns and exchanges on all eligible items within Return Window – 28 days of receiving your order. Please refer to our Shipping and Returns Policy for detailed instructions.
6.2 Products must be returned unused, unwashed, and in their original condition with all packaging and accessories included. Non-returnable items include limited edition products.
7. Intellectual Property
7.1 All content on our website, including product descriptions, images, logos, designs, text, graphics, and other materials, is owned by or licensed to Gojiberry and is protected by intellectual property laws.
7.2 You may not copy, reproduce, distribute, or use any content from our website for commercial purposes without our express written consent.
8. Limitation of Liability
8.1 To the maximum extent permitted by law, Gojiberry will not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the baby carrier or any related products.
8.2 Our liability is limited to the value of the product purchased, and we will not be responsible for any claims exceeding this amount.
9. Warranty
9.1 Our products come with a 1-year warranty against manufacturing defects. This warranty covers defects in materials and workmanship but does not cover normal wear and tear, misuse, or accidental damage.
9.2 If you believe your product has a defect, please contact us at Hello@gojiberry.us within the warranty period. We will repair or replace the product at our discretion.
10. Governing Law
10.1 These Terms and Conditions are governed by and construed in accordance with the laws of Oregon, USA, without regard to its conflict of law provisions.
10.2 Any disputes arising under or related to these Terms and Conditions will be subject to the exclusive jurisdiction of the courts located in Oregon, USA.
11. Privacy Policy
11.1 We collect personal information such as your name, email address, shipping address, and payment information when you place an order or create an account on our website. We also collect data on how you interact with our website, such as your IP address and device type.
11.2 We use your information to process your orders, communicate with you about your purchases, and send you promotional materials (with your consent). We may also use your information to enhance our website and services.
11.3 We may share your personal information with third-party service providers, such as shipping companies, payment processors, and marketing platforms, to assist in fulfilling your orders and improving your experience. We do not sell or share your personal information with third parties for marketing purposes without your consent.
11.4 We use cookies and similar tracking technologies to enhance your shopping experience, track website performance, and deliver personalized ads. You can control or disable cookies through your browser settings, but this may affect certain features of our website.
11.5 You have the right to access, correct, or delete your personal information at any time. You can also opt out of receiving marketing emails by following the unsubscribe instructions in our communications.
11.6 We retain your personal information as long as necessary to fulfill the purposes outlined in this Privacy Policy, including complying with legal obligations. Once the retention period expires, we securely delete or anonymize your data.
11.7 We use industry-standard encryption to protect your personal information during transmission and employ strict access controls to safeguard data on our servers. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
11.8 Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before submitting any personal information
11.9 Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe we have collected your child's personal information, please contact us to have it removed.
11.10 We may update this Privacy Policy from time to time. Any changes will be posted on this page, and significant changes will be communicated via email or a notice on our website. Please review this page periodically for updates.
12. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us at:
- Email: hello@gojiberry.us
- Address: 4804 NW Bethany Blvd. STE I2, Portland, OR, 97229
Acknowledgment
By purchasing from Gojiberry, you acknowledge that you have read, understood, and agree to these Terms and Conditions.